Privacy Policy for Container-IQ

Last Updated: Sep-08-2025

1. Introduction

Welcome to Container-IQ (“we,” “our,” or “us”). We operate the website container-iq.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

By accessing or using our Site, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways.

a) Information You Provide to Us:

  • Contact Information: When you fill out a contact form, request a demo, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, and job title.

  • Correspondence: If you contact us via email or through our Site, we may keep a record of that correspondence and any information you choose to provide.

b) Information Collected Automatically:

  • Usage Data: We automatically collect certain information about your device and how you interact with our Site. This may include your IP address, browser type, operating system, pages you viewed, time spent on pages, referring URLs, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Site.

  • To create, manage, and service your account (if applicable).

  • To communicate with you, including responding to your comments, questions, and requests.

  • To send you technical notices, updates, security alerts, and support messages.

  • To send you marketing and promotional communications (you can opt-out at any time).

  • To analyze trends and user behavior to improve our Site, products, and services.

  • To monitor and protect the security of our Site.

  • To comply with legal obligations and enforce our terms and conditions.

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:

  • Your consent (e.g., for marketing emails).

  • The performance of a contract with you (e.g., providing a service you requested).

  • Our legitimate interests, which are not overridden by your rights (e.g., website analytics and security).

  • Compliance with a legal obligation.

5. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as data analysis, email delivery, hosting services, and customer service. These providers are only permitted to use your information to the extent necessary to provide these services.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Erasure (“Right to be Forgotten”): The right to request that we erase your personal data, under certain conditions.

  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

  • Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

  • Withdraw Consent: The right to withdraw your consent where we relied on it to process your information.

  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email we send you.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

8. Cookies

We use both session and persistent cookies on our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

10. Children’s Privacy

Our Site is not intended for use by children under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

11. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at: